Just got today a notification from one of corporate content providers that the following book was released a few months ago (reading it now and post a review later):
Technical Support Essentials: Advice to Succeed in Technical Support
It would be interesting to compare with the Art of Software Support book (I still hasn’t finished it yet).
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Books, Escalation Engineering, Software Technical Support | No Comments »
After this 1st of April evening spent in circus with my family I approached a PC to check my blog (seen from the window) and found a number format exception on a side bar currency conversion widget:
At first I panicked but then recalled that I already encountered some currency conversion problems with that widget. At the time of this writing, it is no long a local April Fool’s day but the problem persists.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Computational Ghosts and Bug Hauntings, Debugging | 2 Comments »
Today we introduce an icon for Deadlock (mixed objects, kernel space) pattern:
B/W
Color
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Crash Dump Analysis, Crash Dump Patterns, Debugging, Pattern Icons, Visual Dump Analysis | No Comments »
A silicon based company announced a new product called GoToMyBug for remote viewing of bugs ……fff.fff.f.H.A…t….H..H%….u…A..H.EA.u.H……….ff.L..A…I..A.B..t-I..I.R.L..I..t.I….H..f…I…u.I..[.A…I..L..I……t.I…I..H…..f..H……H…I…u………fff.fff.ff.S…L..H..L..I..I.R…t…L..A…M..H…….I…u.I..[…%…..u.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Debugging, History | 1 Comment »
Software Diagnostics Library is proudly powered by
WordPress
Entries (RSS)
and Comments (RSS).
