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All about Dr. Watson errors and more. Get news, excerpts and progress reports about the forthcoming book The Science of Dr. Watson: An Illustrated History of Debugging (ISBN 978-1906717070)

2010 (0x7DA) - The Year of Dump Analysis
2011 (0x7DB) - 2020 (0x7E4) The Debugging Decade

Crash dump analysis is a support activity. Therefore understanding software support business is important. I recently started abbreviating book titles for my personal book reading accounting purposes and here accidentally emerges the ASS abbreviation that reminds me every time that support guys cover “asses” of software engineers designing and developing software and expose their own “asses” when talking to customers :-)

I’m sorry if I offended someone here…

The Art of Software Support

The book was on my shelf for 4 years and only today I got the message :-) 

- Dmitry Vostokov @ DumpAnalysis.org -

           

Announcements

Coming Soon:

Debugging Notebook: Essential Concepts, WinDbg Commands and Tools

Crash Dump Analysis for System Administrators and Support Engineers

New Magazines:

Debugged! MZ/PE: MagaZine for/from Practicing Engineers

New Books:

Memory Dump Analysis Anthology, Volume 3

First Fault Software Problem Solving: A Guide for Engineers, Managers and Users

x64 Windows Debugging: Practical Foundations

Also available:

Windows Debugging: Practical Foundations

DLL List Landscape: The Art from Computer Memory Space

Dumps, Bugs and Debugging Forensics: The Adventures of Dr. Debugalov

WinDbg: A Reference Poster and Learning Cards

Memory Dump Analysis Anthology, Volume 2

Memory Dump Analysis Anthology, Volume 1

New Children's Book:

Baby Turing

This entry was posted on Wednesday, June 4th, 2008 at 5:08 pm and is filed under Books, Fun with Crash Dumps, Software Technical Support. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.