Software Diagnostics Library

Archive for the ‘Customer Service Patterns’ Category

Abscess (Debugging Slang, Part 27)

Thursday, August 25th, 2011

Abscess - A Bad Service and Customer Experience Short Story. Can also be an abbreviation for a bad support …

Examples: After combating an abscess a customer decided to take a social media approach. An abscess process.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Posted in Customer Service Patterns, Debugging Slang, Escalation Engineering, New Acronyms, Software Support Patterns, Software Technical Support | No Comments »

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- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 264)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 254)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 150)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 222)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 77)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 128)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 5)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 160)
- Dmitry Vostokov on Exception Processing Of Crash Hypothesis (EPOCH)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 111)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 60)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 140)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 47)
- Dmitry Vostokov on Crash Dump Analysis Patterns (Part 178)
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Archive for the ‘Customer Service Patterns’ Category

Abscess (Debugging Slang, Part 27)

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