Archive for the ‘Laws of Troubleshooting and Debugging’ Category

LoL (Debugging Slang, Part 28)

Thursday, November 17th, 2011

LoL - Law of Large

Examples: Q. How did you resolve this support case? A. LoL number!

Explanation: The more support incidents you get, the larger their tracking numbers. So at some stage the law of large numbers comes into effect: there is always a similar incident in the past. Don’t confuse with LOL.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Debugging in 2021: Trends for the Next Decade (Part 1)

Friday, December 17th, 2010

As the new decade is approaching (2011-2020) we would like to make a few previews and predictions:

- Increased complexity of software will bring more methods from biological, social sciences and humanities in addition to existing methods of automated debugging and computer science techniques

- Focus on first fault software problem solving (when aspect)

- Focus on pattern-driven software problem solving (how aspect)

- Fusion of debugging and malware analysis into a unified structural and behavioral pattern framework

- Visual debugging, memory and software trace visualization techniques

- Software maintenance certification

- Focus on domain-driven troubleshooting and debugging tools as a service (debugware TaaS)

- Focus on security issues related to memory dumps and software traces

- New scripting languages and programming language extensions for debugging

- The maturation of the science of memory snapshots and software traces (memoretics)

Imagining is not not limited to the above and more to come and explain in the forthcoming parts.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Modern Memory Dump and Software Trace Analysis: Volumes 1-3

Sunday, April 18th, 2010

OpenTask to offer first 3 volumes of Memory Dump Analysis Anthology in one set:

The set is available exclusively from OpenTask e-Commerce web site starting from June. Individual volumes are also available from Amazon, Barnes & Noble and other bookstores worldwide.

Product information:

  • Title: Modern Memory Dump and Software Trace Analysis: Volumes 1-3
  • Author: Dmitry Vostokov
  • Language: English
  • Product Dimensions: 22.86 x 15.24
  • Paperback: 1600 pages
  • Publisher: Opentask (31 May 2010)
  • ISBN-13: 978-1-906717-99-5

Information about individual volumes:

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Memory Dump and Software Trace Analysis Training and Seminars

Friday, April 9th, 2010

Plan to start providing training and seminars in my free time. If you are interested please answer these questions (you can either respond here in comments or use this form for private communication http://www.dumpanalysis.org/contact):

  • Are you interested in on-site training, prefer traveling or attending webinars?
  • Are you interested in software trace analysis as well?
  • What specific topics are you interested in?
  • What training level (beginner, intermediate, advanced) are you interested in? (please provide an example, if possible)

Additional topics of expertise that can be integrated into training include Source Code Reading and Analysis, Debugging, Windows Architecture, Device Drivers, Troubleshooting Tools Design and Implementation, Multithreading, Deep Down C and C++, x86 and x64 Assembly Language Reading.

Looking forward to your responses. Any suggestions are welcome.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Forthcoming Memory Dump Analysis Anthology, Volume 4

Thursday, February 11th, 2010

This is a revised, edited, cross-referenced and thematically organized volume of selected DumpAnalysis.org blog posts about crash dump analysis and debugging written in July 2009 - January 2010 for software engineers developing and maintaining products on Windows platforms, quality assurance engineers testing software on Windows platforms and technical support and escalation engineers dealing with complex software issues. The fourth volume features:

- 13 new crash dump analysis patterns
- 13 new pattern interaction case studies
- 10 new trace analysis patterns
- 6 new Debugware patterns and case study
- Workaround patterns
- Updated checklist
- Fully cross-referenced with Volume 1, Volume 2 and Volume 3
- New appendixes

Product information:

  • Title: Memory Dump Analysis Anthology, Volume 4
  • Author: Dmitry Vostokov
  • Language: English
  • Product Dimensions: 22.86 x 15.24
  • Paperback: 410 pages
  • Publisher: Opentask (30 March 2010)
  • ISBN-13: 978-1-906717-86-5
  • Hardcover: 410 pages
  • Publisher: Opentask (30 April 2010)
  • ISBN-13: 978-1-906717-87-2

Back cover features memory space art image: Internal Process Combustion.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

The Law of Simple Tools

Wednesday, December 9th, 2009

In its simplest form the first law of troubleshooting and debugging states that:

The more frequent a problem is, the simpler tool is needed to resolve and fix it.

- Dmitry Vostokov @ DumpAnalysis.org -