Archive for the ‘Software Problem Description Patterns’ Category
Sunday, April 15th, 2012
In a week this short full color book should appear in online bookstores:
- Title: Software Narratology: An Introduction to the Applied Science of Software Stories
- Authors: Dmitry Vostokov, Memory Dump Analysis Services
- Description: This is a transcript of Memory Dump Analysis Services Webinar about Software Narratology: an exciting new discipline and a field of research founded by DumpAnalysis.org. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes. Topics also include software narremes and their types, anticipatory software construction and software diagnostics.
- Publisher: OpenTask (April 2012)
- Language: English
- Product Dimensions: 28.0 x 21.6
- Paperback: 26 pages
- ISBN-13: 978-1908043078
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Books, CDF Analysis Tips and Tricks, Code Reading, Computer Science, Debugging, Debugging Methodology, Debugging Trends, Education and Research, Escalation Engineering, Event Tracing for Windows (ETW), Hermeneutics of Memory Dumps and Traces, Ideas, Narralog Programming Language, New Debugging School, Pattern-Driven Debugging, Pattern-Driven Software Support, Presentations, Publishing, Root Cause Analysis, SPDL, Science of Software Tracing, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Diagnostics, Software Engineering, Software Narrative Fiction, Software Narrative Science, Software Narratology, Software Narremes, Software Problem Description Patterns, Software Problem Solving, Software Technical Support, Software Trace Analysis, Software Trace Analysis and History, Software Trace Deconstruction, Software Trace Linguistics, Software Trace Modeling, Software Trace Reading, Software Trace Visualization, Software Tracing Implementation Patterns, Software Troubleshooting Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Unified Software Diagnostics, Webinars | No Comments »
Monday, April 9th, 2012
Memory Dump Analysis Services organizes a free Webinar on Unified Software Diagnostics (USD) and the new scalable cost-effective software support model called Pattern-Driven Software Support devised to address various shortcomings in existing tiered software support organizations. Examples cover Windows, Mac OS and Linux.
Date: 22nd of June, 2012
Time: 17:00 (BST) 12:00 (EST) 09:00 (PST)
Duration: 60 minutes
Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/172771078
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Best Practices, Crash Dump Analysis, Crash Dump Patterns, Debugging, Debugging Methodology, Debugging Trends, Economics, Escalation Engineering, Event Tracing for Windows (ETW), JIT Crash Analysis, JIT Memory Space Analysis, Malware Analysis, Malware Patterns, Memoretics, Memory Analysis Forensics and Intelligence, Memory Dump Analysis Methodology, Memory Dump Analysis Services, New Acronyms, New Debugging School, Pattern Prediction, Pattern-Driven Debugging, Pattern-Driven Software Support, Root Cause Analysis, Science of Memory Dump Analysis, Science of Software Tracing, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Diagnostics, Software Engineering, Software Narratology, Software Problem Description Patterns, Software Problem Solving, Software Support Patterns, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Software Victimology, Software and Economics, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Unified Software Diagnostics, Victimware, Webinars, Workaround Patterns | No Comments »
Tuesday, March 20th, 2012
The previous definition of software narratology was restricted to software traces and logs (the top left quadrant on a software narrative square, also the part of Memoretics which studies memory snapshots). Now, with the broadening of the domain of software narratology to the whole world of software narrative stories including actor interactions with software in construction requirements use cases and post-construction incidents we give another definition:
Software narrative is a representation of software events and changes of state. Software Narratology is a discipline that studies such software narratives (software narrative science).
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Cloud Computing, Code Reading, Computer Forensics, Computer Science, Crash Dump Analysis, Crash Dump Patterns, Debugging, Memoretics, Science of Memory Dump Analysis, Science of Software Tracing, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Engineering, Software Narrative Science, Software Narratology, Software Narremes, Software Problem Description Patterns, Software Problem Solving, Software Technical Support, Software Trace Analysis, Software Trace Deconstruction, Software Trace Modeling, Software Trace Reading, Structural Trace Patterns, Testing, Trace Analysis Patterns | No Comments »
Sunday, March 11th, 2012
The development of SPDL requires extending pattern-driven analysis approach to software problems such as software defect and software incident descriptions. Such a pattern language should help with accurate problem identification and problem resolution through software behaviour analysis and with choosing, for example, appropriate workaround patterns or, for a debugging strategy, unified debugging patterns. This can also be applicable to software security incident descriptions as well.
For this first part, we introduce a pattern called, Problem Summary. This is a very short description that summarizes the essence of the problem from a submitter point of view such as a software user or a technical support engineer. Whether it is correct or incorrect is another problem itself but the missing summary usually requires close reading of the whole problem description text and analyze together various relevant parts to reconstruct the summary.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Debugging, Escalation Engineering, SPDL, Security, Software Engineering, Software Problem Description Patterns, Software Problem Solving, Software Support Patterns, Software Technical Support, Victimware | No Comments »
Sunday, March 11th, 2012
After introducing software narrative planes it is logical to expand the field of software narratology to cover the whole domain of software construction and post-construction. We therefore combine both pairs of planes to create a narratological square:
Please also register for the forthcoming free Webinar: Introduction to Software Narratology where I plan to provide a coherent overview of the recent developments in this new field.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Computer Science, Debugging, Science of Software Tracing, Software Engineering, Software Narrative Science, Software Narratology, Software Narremes, Software Problem Description Patterns, Software Problem Solving, Software Trace Analysis | No Comments »
Sunday, February 19th, 2012
Memory Dump Analysis Services (DumpAnalysis.com) organizes a free Webinar about software narratology: an application of ideas from narratology to software narrative stories.
Learn about this exciting new discipline and a field of research. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes.
Prerequisites: basic software troubleshooting and ability to read software generated logs.
Audience: anyone can benefit from this new perspective: from software users to software engineers and managers.
Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/603136294
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Computer Science, Debugging, Escalation Engineering, Intelligence Analysis Patterns, Memory Dump Analysis Services, SPDL, Science of Software Tracing, Security, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Engineering, Software Narrative Fiction, Software Narratology, Software Problem Description Patterns, Software Problem Solving, Software Technical Support, Software Trace Analysis, Software Trace Deconstruction, Software Trace Linguistics, Software Trace Modeling, Software Trace Reading, Software Trace Visualization, Software Tracing Implementation Patterns, Software Tracing for Dummies, Software Troubleshooting Patterns, Software Victimology, Structural Trace Patterns, Testing, Tools, Trace Analysis Patterns, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Unit Testing, Victimware, Webinars, Windows System Administration | No Comments »