Archive for the ‘Software Problem Description Patterns’ Category

Forthcoming Transcript of Introduction to Software Narratology Webinar

Sunday, April 15th, 2012

In a week this short full color book should appear in online bookstores:

  • Title: Software Narratology: An Introduction to the Applied Science of Software Stories
  • Authors: Dmitry Vostokov, Memory Dump Analysis Services
  • Description: This is a transcript of Memory Dump Analysis Services Webinar about Software Narratology: an exciting new discipline and a field of research founded by DumpAnalysis.org. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes. Topics also include software narremes and their types, anticipatory software construction and software diagnostics.
  • Publisher: OpenTask (April 2012)
  • Language: English
  • Product Dimensions: 28.0 x 21.6
  • Paperback: 26 pages
  • ISBN-13: 978-1908043078

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Forthcoming Introduction to Pattern-Driven Software Diagnostics

Monday, April 9th, 2012

Memory Dump Analysis Services organizes a free Webinar on Unified Software Diagnostics (USD) and the new scalable cost-effective software support model called Pattern-Driven Software Support devised to address various shortcomings in existing tiered software support organizations. Examples cover Windows, Mac OS  and Linux.

 Introduction to Pattern-Driven Software Diagnostics Logo

Date: 22nd of June, 2012
Time: 17:00 (BST) 12:00 (EST) 09:00 (PST)
Duration: 60 minutes

Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/172771078

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

What is a Software Narrative?

Tuesday, March 20th, 2012

The previous definition of software narratology was restricted to software traces and logs (the top left quadrant on a software narrative square, also the part of Memoretics which studies memory snapshots). Now, with the broadening of the domain of software narratology to the whole world of software narrative stories including actor interactions with software in construction requirements use cases and post-construction incidents we give another definition:

Software narrative is a representation of software events and changes of state. Software Narratology is a discipline that studies such software narratives (software narrative science).

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Software Problem Description Patterns (Part 1)

Sunday, March 11th, 2012

The development of SPDL requires extending pattern-driven analysis approach to software problems such as software defect and software incident descriptions. Such a pattern language should help with accurate problem identification and problem resolution through software behaviour analysis and with choosing, for example, appropriate workaround patterns or, for a debugging strategy, unified debugging patterns. This can also be applicable to software security incident descriptions as well.

For this first part, we introduce a pattern called, Problem Summary. This is a very short description that summarizes the essence of the problem from a submitter point of view such as a software user or a technical support engineer. Whether it is correct or incorrect is another problem itself but the missing summary usually requires close reading of the whole problem description text and analyze together various relevant parts to reconstruct the summary.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Software Narratology Square

Sunday, March 11th, 2012

After introducing software narrative planes it is logical to expand the field of software narratology to cover the whole domain of software construction and post-construction. We therefore combine both pairs of planes to create a narratological square:

Please also register for the forthcoming free Webinar: Introduction to Software Narratology where I plan to provide a coherent overview of the recent developments in this new field.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Webinar Introduction to Software Narratology: An Applied Science of Software Stories

Sunday, February 19th, 2012

Memory Dump Analysis Services (DumpAnalysis.com) organizes a free Webinar about software narratology: an application of ideas from narratology to software narrative stories.

Introduction to Software Narratology: An Applied Science of Software Stories Logo

Learn about this exciting new discipline and a field of research. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes.

Prerequisites: basic software troubleshooting and ability to read software generated logs.

Audience: anyone can benefit from this new perspective: from software users to software engineers and managers.

Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/603136294

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -