Archive for the ‘Software Troubleshooting Patterns’ Category
Sunday, April 15th, 2012
In a week this short full color book should appear in online bookstores:
- Title: Software Narratology: An Introduction to the Applied Science of Software Stories
- Authors: Dmitry Vostokov, Memory Dump Analysis Services
- Description: This is a transcript of Memory Dump Analysis Services Webinar about Software Narratology: an exciting new discipline and a field of research founded by DumpAnalysis.org. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes. Topics also include software narremes and their types, anticipatory software construction and software diagnostics.
- Publisher: OpenTask (April 2012)
- Language: English
- Product Dimensions: 28.0 x 21.6
- Paperback: 26 pages
- ISBN-13: 978-1908043078

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Books, CDF Analysis Tips and Tricks, Code Reading, Computer Science, Debugging, Debugging Methodology, Debugging Trends, Education and Research, Escalation Engineering, Event Tracing for Windows (ETW), Hermeneutics of Memory Dumps and Traces, Ideas, Narralog Programming Language, New Debugging School, Pattern-Driven Debugging, Pattern-Driven Software Support, Presentations, Publishing, Root Cause Analysis, SPDL, Science of Software Tracing, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Diagnostics, Software Engineering, Software Narrative Fiction, Software Narrative Science, Software Narratology, Software Narremes, Software Problem Description Patterns, Software Problem Solving, Software Technical Support, Software Trace Analysis, Software Trace Analysis and History, Software Trace Deconstruction, Software Trace Linguistics, Software Trace Modeling, Software Trace Reading, Software Trace Visualization, Software Tracing Implementation Patterns, Software Troubleshooting Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Unified Software Diagnostics, Webinars | No Comments »
Monday, April 9th, 2012
Memory Dump Analysis Services organizes a free Webinar on Unified Software Diagnostics (USD) and the new scalable cost-effective software support model called Pattern-Driven Software Support devised to address various shortcomings in existing tiered software support organizations. Examples cover Windows, Mac OS and Linux.

Date: 22nd of June, 2012
Time: 17:00 (BST) 12:00 (EST) 09:00 (PST)
Duration: 60 minutes
Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/172771078
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Best Practices, Crash Dump Analysis, Crash Dump Patterns, Debugging, Debugging Methodology, Debugging Trends, Economics, Escalation Engineering, Event Tracing for Windows (ETW), JIT Crash Analysis, JIT Memory Space Analysis, Malware Analysis, Malware Patterns, Memoretics, Memory Analysis Forensics and Intelligence, Memory Dump Analysis Methodology, Memory Dump Analysis Services, New Acronyms, New Debugging School, Pattern Prediction, Pattern-Driven Debugging, Pattern-Driven Software Support, Root Cause Analysis, Science of Memory Dump Analysis, Science of Software Tracing, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Diagnostics, Software Engineering, Software Narratology, Software Problem Description Patterns, Software Problem Solving, Software Support Patterns, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Software Victimology, Software and Economics, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Unified Software Diagnostics, Victimware, Webinars, Workaround Patterns | No Comments »
Sunday, February 19th, 2012
Memory Dump Analysis Services (DumpAnalysis.com) organizes a free Webinar about software narratology: an application of ideas from narratology to software narrative stories.

Learn about this exciting new discipline and a field of research. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes.
Prerequisites: basic software troubleshooting and ability to read software generated logs.
Audience: anyone can benefit from this new perspective: from software users to software engineers and managers.
Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/603136294
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Computer Science, Debugging, Escalation Engineering, Intelligence Analysis Patterns, Memory Dump Analysis Services, SPDL, Science of Software Tracing, Security, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Engineering, Software Narrative Fiction, Software Narratology, Software Problem Description Patterns, Software Problem Solving, Software Technical Support, Software Trace Analysis, Software Trace Deconstruction, Software Trace Linguistics, Software Trace Modeling, Software Trace Reading, Software Trace Visualization, Software Tracing Implementation Patterns, Software Tracing for Dummies, Software Troubleshooting Patterns, Software Victimology, Structural Trace Patterns, Testing, Tools, Trace Analysis Patterns, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Unit Testing, Victimware, Webinars, Windows System Administration | No Comments »
Friday, November 11th, 2011
One of the new initiatives for 2012 is the development of SPDL (Software Problem Description Language). Its purpose is automatic generation of a software troubleshooting tool(s) based on the description of a problem. Here software problem means a post-construction problem as outlined in Introduction to Pattern-Driven Software Problem Solving. The tool construction will utilize an expanded set of DebugWare and Workaround patterns together with the refind version of RADII software development process. This will also provide necessary effectiveness, efficiency and enhanced problem solving capabilities to existing TaaS (Tools as a Service) implementations that are limited in the number of tools they offer.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Computer Science, Crash Dump Analysis, DebugWare Patterns, Debugging, Generative Debugging, New Acronyms, New Debugging School, SPDL, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Engineering, Software Problem Solving, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Software and Modeling, TaaS, Testing, Tool Objects, Tools, Troubleshooting Methodology, Unified Debugging Patterns, Windows System Administration | No Comments »
Wednesday, September 21st, 2011
Memoretics promotes pattern-driven memory dump and software trace analysis which has many uses but not limited to:
- Software and site reliability
- Software Debugging
- QA and Software Testing
- Computer Security
- Software Troubleshooting
- Malware Research and Analysis
- Tools as a Service (TaaS)
- Supportability
- Software Diagnostics

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Cloud Memory Dump Analysis, Computer Forensics, Crash Dump Analysis, Crash Dump Patterns, DebugWare Patterns, Debugging, Debugging Trends, Escalation Engineering, Malware Analysis, Malware Patterns, Memiotics (Memory Semiotics), Memoretics, Memory Analysis Forensics and Intelligence, Metadefect Template Library, Metamalware, Pattern Models, Pattern Prediction, Reverse Engineering, Root Cause Analysis, Science of Memory Dump Analysis, Science of Software Tracing, Security, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Defect Construction, Software Engineering, Software Generalist, Software Narratology, Software Support Patterns, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Victimware, Windows System Administration, Workaround Patterns | No Comments »
Wednesday, September 21st, 2011
Memoretics as a science of memory snapshots borrows many ideas from the following disciplines (the list is not exhaustive):
- Troubleshooting and Debugging
- Intelligence Analysis
- Critical Thinking
- Forensics
- Linguistics
- Archaeology
- Psychoanalysis
- History
- Mathematics: Sets and Categories
- Literary Criticism and Narratology
It also contributes many ideas back. The following diagram depicts such an interaction:

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Archaeology of Computer Memory, Categorical Debugging, Computer Forensics, Computer Science, Countefactual Debugging, Crash Dump Analysis, Crash Dump De-analysis, Crash Dump Patterns, Debugging, Debugging Methodology, Dublin School of Security, Education and Research, Escalation Engineering, General Memory Analysis, Generative Debugging, Hermeneutics of Memory Dumps and Traces, History, Intelligence Analysis Patterns, M->analysis, Malware Analysis, Malware Patterns, Mathematics of Debugging, Memiotics (Memory Semiotics), Memoretics, Memory Analysis Forensics and Intelligence, Memory Dump Analysis and History, Memory Systems Language, Memory Visualization, Metadefect Template Library, Metamalware, New Debugging School, Paleo-debugging, Pattern Models, Pattern Prediction, Psychoanalysis of Software Maintenance and Support, Psychology, Reverse Engineering, Root Cause Analysis, Science of Memory Dump Analysis, Science of Software Tracing, Security, Software Architecture, Software Behavior DNA, Software Behavior Patterns, Software Behavioral Genome, Software Chorography, Software Chorology, Software Defect Construction, Software Engineering, Software Narratology, Software Technical Support, Software Trace Analysis, Software Trace Analysis and History, Software Trace Deconstruction, Software Trace Linguistics, Software Trace Reading, Software Trace Visualization, Software Tracing Implementation Patterns, Software Troubleshooting Patterns, Software Victimology, Software and History, Structural Memory Analysis and Social Sciences, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Troubleshooting Methodology, UI Problem Analysis Patterns, Unified Debugging Patterns, Victimware, Virtualization, Visual Dump Analysis, Workaround Patterns | No Comments »
Sunday, April 17th, 2011
I’m pleased to announce that MDAA, Volume 5 is available in PDF format:
www.dumpanalysis.org/Memory+Dump+Analysis+Anthology+Volume+5
It features:
- 25 new crash dump analysis patterns
- 11 new pattern interaction case studies (including software tracing)
- 16 new trace analysis patterns
- 7 structural memory patterns
- 4 modeling case studies for memory dump analysis patterns
- Discussion of 3 common analysis mistakes
- Malware analysis case study
- Computer independent architecture of crash analysis report service
- Expanded coverage of software narratology
- Metaphysical and theological implications of memory dump worldview
- More pictures of memory space and physicalist art
- Classification of memory visualization tools
- Memory visualization case studies
- Close reading of the stories of Sherlock Holmes: Dr. Watson’s observational patterns
- Fully cross-referenced with Volume 1, Volume 2, Volume 3, and Volume 4
Its table of contents is available here:
www.dumpanalysis.org/MDAA/MDA-Anthology-V5-TOC.pdf
Paperback and hardcover versions should be available in a week or two. I also started working on Volume 6 that should be available in November-December.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Aesthetics of Memory Dumps, Analysis Notation, Announcements, AntiPatterns, Archaeology of Computer Memory, Art, Assembly Language, Best Practices, Books, C and C++, CDF Analysis Tips and Tricks, Categorical Debugging, Citrix, Common Mistakes, Common Questions, Complete Memory Dump Analysis, Computer Forensics, Computer Science, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump De-analysis, Crash Dump Patterns, Crash Dumps for Dummies, Cyber Warfare, Debugging, Debugging Bureau, Debugging Industry, Debugging Methodology, Debugging Slang, Debugging Trends, Deep Down C++, Dr. Watson, Dublin School of Security, Education and Research, Escalation Engineering, Fun with Crash Dumps, Fun with Debugging, Fun with Software Traces, General Memory Analysis, Hermeneutics of Memory Dumps and Traces, Images of Computer Memory, Kernel Development, Malware Analysis, Mathematics of Debugging, Memiotics (Memory Semiotics), Memory Analysis Forensics and Intelligence, Memory Diagrams, Memory Dump Analysis Services, Memory Dumps in Myths, Memory Space Art, Memory Systems Language, Memory Visualization, Memory and Glitches, Metaphysics of Memory Worldview, Multithreading, Music for Debugging, New Acronyms, New Debugging School, New Words, Pattern Models, Philosophy, Physicalist Art, Publishing, Reverse Engineering, Science of Memory Dump Analysis, Science of Software Tracing, Security, Software Architecture, Software Behavior Patterns, Software Chorography, Software Chorology, Software Defect Construction, Software Engineering, Software Generalist, Software Maintenance Institute, Software Narratology, Software Technical Support, Software Trace Analysis, Software Trace Reading, Software Trace Visualization, Software Tracing for Dummies, Software Troubleshooting Patterns, Software Victimology, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, The Way of Philip Marlowe, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, Victimware, Vista, Webinars, WinDbg Scripting Extensions, WinDbg Scripts, WinDbg Tips and Tricks, WinDbg for GDB Users, Windows 7, Windows Server 2008, Windows System Administration, Workaround Patterns, x64 Windows | No Comments »
Saturday, March 26th, 2011
The presentation materials from the webinar (25th of March, 2011) are available for download:
http://www.dumpanalysis.com/PDSPSI-materials
Thanks to everyone who registered and attended!
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Crash Dump Analysis, Crash Dump Patterns, DebugWare Patterns, Debugging, Debugging Methodology, Escalation Engineering, Mac Crash Corner, Malware Analysis, Malware Patterns, Memory Analysis Forensics and Intelligence, Software Architecture, Software Behavior Patterns, Software Engineering, Software Technical Support, Software Trace Analysis, Software Tracing Implementation Patterns, Software Troubleshooting Patterns, Structural Memory Patterns, Structural Trace Patterns, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, Unified Debugging Patterns, Webinars, Workaround Patterns | No Comments »
Monday, March 7th, 2011

The first Webinar to start an in-depth discussion of pattern-driven software troubleshooting, debugging and maintenance:
Date: 25th of March 2011
Time: 18:30 (GMT) 14:30 (EST) 11:30 (PST)
Duration: 60 minutes
Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/448268158
Topics include:
- A Short History of DumpAnalysis.org
- Memory Dump Analysis Patterns
- Troubleshooting and Debugging Tools (Debugware) Patterns
- Software Trace Analysis Patterns
- From Software Defects to Software Behavior
- Workaround Patterns
- Structural Memory Patterns
- Memory Analysis Domain Pattern Hierarchy
- New Directions
Prerequisites: experience in software troubleshooting and/or debugging.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in .NET Debugging, Analysis Notation, Announcements, AntiPatterns, Best Practices, CDA Pattern Classification, Crash Dump Analysis, Crash Dump Patterns, DebugWare Patterns, Debugging, Debugging Methodology, Debugging Trends, Escalation Engineering, Java Debugging, Linux Crash Corner, Mac Crash Corner, Malware Analysis, Malware Patterns, Memory Analysis Forensics and Intelligence, Memory Dump Analysis Services, Pattern Models, Pattern Prediction, Presentations, Software Behavior Patterns, Software Chorology, Software Engineering, Software Narratology, Software Technical Support, Software Trace Analysis, Software Trace Reading, Software Tracing Implementation Patterns, Software Troubleshooting Patterns, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, Unified Debugging Patterns, Webinars, Workaround Patterns | No Comments »
Saturday, January 1st, 2011
With the new year starts the new initiative to integrate traditional multidisciplinary debugging approaches and methodologies with multiplatform pattern-driven software problem solving, unified debugging patterns, best practices in memory dump analysis and software tracing, computer security, economics, and the new emerging trends I’m going to write about during this year.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Best Practices, Computer Forensics, Computer Science, Countefactual Debugging, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump Patterns, DebugWare Patterns, Debugging, Debugging Industry, Debugging Methodology, Debugging Trends, Dublin School of Security, Economics, Education and Research, Escalation Engineering, First Fault Problem Solving, Malware Analysis, Malware Patterns, Mathematics of Debugging, Memiotics (Memory Semiotics), Memoretics, Memory Analysis Forensics and Intelligence, Memory Analysis Report System, Memory Dump Analysis Services, Memory Systems Language, Memory Visualization, New Debugging School, Science of Memory Dump Analysis, Science of Software Tracing, Security, Software Behavior Patterns, Software Defect Construction, Software Engineering, Software Generalist, Software Maintenance Institute, Software Narratology, Software Trace Analysis, Software Trace Visualization, Software Tracing Implementation Patterns, Software Troubleshooting Patterns, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tool Objects, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, Unified Debugging Patterns, Victimware, Visual Dump Analysis, Webinars, Workaround Patterns | No Comments »
Friday, December 17th, 2010
As the new decade is approaching (2011-2020) we would like to make a few previews and predictions:
- Increased complexity of software will bring more methods from biological, social sciences and humanities in addition to existing methods of automated debugging and computer science techniques
- Focus on first fault software problem solving (when aspect)
- Focus on pattern-driven software problem solving (how aspect)
- Fusion of debugging and malware analysis into a unified structural and behavioral pattern framework
- Visual debugging, memory and software trace visualization techniques
- Software maintenance certification
- Focus on domain-driven troubleshooting and debugging tools as a service (debugware TaaS)
- Focus on security issues related to memory dumps and software traces
- New scripting languages and programming language extensions for debugging
- The maturation of the science of memory snapshots and software traces (memoretics)
Imagining is not not limited to the above and more to come and explain in the forthcoming parts.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Anthropology, Archaeology of Computer Memory, Biology, Certification, Computer Science, Countefactual Debugging, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump Patterns, DebugWare Patterns, Debugging, Debugging Industry, Debugging Methodology, Debugging Trends, Dublin School of Security, EasyDbg, Economics, Escalation Engineering, Evolution, First Fault Problem Solving, Futuristic Memory Dump Analysis, General Memory Analysis, General Science, Geography, Hardware, Hermeneutics of Memory Dumps and Traces, History, Humanities, Language, Laws of Troubleshooting and Debugging, Logic, Malware Analysis, Malware Patterns, Mathematics of Debugging, Memiotics (Memory Semiotics), Memoretics, Memory Analysis Forensics and Intelligence, Memory Analysis Report System, Memory Dump Analysis and History, Memory Systems Language, Memory Visualization, Paleo-debugging, Pattern Models, Pattern Prediction, Physics, Psychology, Publishing, Science of Memory Dump Analysis, Science of Software Tracing, Security, Social Media, Social Sciences, Software Architecture, Software Behavior Patterns, Software Chorography, Software Chorology, Software Defect Construction, Software Engineering, Software Generalist, Software Maintenance Institute, Software Narrative Fiction, Software Narratology, Software Technical Support, Software Trace Analysis, Software Trace Analysis and History, Software Trace Deconstruction, Software Trace Linguistics, Software Trace Visualization, Software Troubleshooting Patterns, Software Victimology, Statistics, Structural Memory Analysis and Social Sciences, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Tools, Trace Analysis Patterns, Troubleshooting Methodology, Unified Debugging Patterns, Uses of UML, Victimware, Virtualization, Visual Dump Analysis, Windows System Administration, Workaround Patterns | No Comments »
Thursday, November 25th, 2010
Posted in Announcements, Complete Memory Dump Analysis, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump De-analysis, Crash Dump Patterns, Debugging, Debugging Industry, Escalation Engineering, Kernel Development, Memory Analysis Forensics and Intelligence, Memory Dump Analysis Services, Minidump Analysis, Software Behavior Patterns, Software Engineering, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Tools, Trace Analysis Patterns, Vista, Windows 7, Windows Server 2008, Windows System Administration, Workaround Patterns, x64 Windows | No Comments »
Friday, November 12th, 2010
Five volumes of cross-disciplinary Anthology (dubbed by the author “The Summa Memorianica”) lay the foundation of the scientific discipline of Memoretics (study of computer memory snapshots and their evolution in time) that is also called Memory Dump and Software Trace Analysis.ca
The 5th volume contains revised, edited, cross-referenced, and thematically organized selected DumpAnalysis.org blog posts about crash dump, software trace analysis and debugging written in February 2010 - October 2010 for software engineers developing and maintaining products on Windows platforms, quality assurance engineers testing software on Windows platforms, technical support and escalation engineers dealing with complex software issues, and security researchers, malware analysts and reverse engineers. The fifth volume features:
- 25 new crash dump analysis patterns
- 11 new pattern interaction case studies (including software tracing)
- 16 new trace analysis patterns
- 7 structural memory patterns
- 4 modeling case studies for memory dump analysis patterns
- Discussion of 3 common analysis mistakes
- Malware analysis case study
- Computer independent architecture of crash analysis report service
- Expanded coverage of software narratology
- Metaphysical and theological implications of memory dump worldview
- More pictures of memory space and physicalist art
- Classification of memory visualization tools
- Memory visualization case studies
- Close reading of the stories of Sherlock Holmes: Dr. Watson’s observational patterns
- Fully cross-referenced with Volume 1, Volume 2, Volume 3, and Volume 4
Product information:
- Title: Memory Dump Analysis Anthology, Volume 5
- Author: Dmitry Vostokov
- Language: English
- Product Dimensions: 22.86 x 15.24
- Paperback: 400 pages
- Publisher: Opentask (10 December 2010)
- ISBN-13: 978-1-906717-96-4
- Hardcover: 400 pages
- Publisher: Opentask (10 December 2010)
- ISBN-13: 978-1-906717-97-1

Back cover features memory space art image Hot Computation: Memory on Fire.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Aesthetics of Memory Dumps, Announcements, Archaeology of Computer Memory, Art, Assembly Language, Books, C and C++, CDF Analysis Tips and Tricks, Categorical Debugging, Common Mistakes, Complete Memory Dump Analysis, Computer Science, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump De-analysis, Crash Dump Patterns, Debugging, Debugging Methodology, Debugging Slang, Deep Down C++, Dr. Watson, Dublin School of Security, Education and Research, Escalation Engineering, Fun with Crash Dumps, Fun with Debugging, Fun with Software Traces, General Memory Analysis, Hermeneutics of Memory Dumps and Traces, Images of Computer Memory, Kernel Development, Malware Analysis, Malware Patterns, Mathematics of Debugging, Memiotics (Memory Semiotics), Memoidealism, Memoretics, Memory Analysis Culture, Memory Analysis Forensics and Intelligence, Memory Analysis Report System, Memory Diagrams, Memory Dreams, Memory Dump Analysis Jobs, Memory Dump Analysis Services, Memory Dump Analysis and History, Memory Dumps in Movies, Memory Dumps in Myths, Memory Religion (Memorianity), Memory Space Art, Memory Systems Language, Memory Visualization, Memory and Glitches, Memuonics, Metaphysical Society of Ireland, Minidump Analysis, Movies and Debugging, Multithreading, Museum of Debugging, Music for Debugging, Music of Computation, New Acronyms, New Words, Paleo-debugging, Pattern Models, Pattern Prediction, Philosophy, Physicalist Art, Psychoanalysis of Software Maintenance and Support, Publishing, Science of Memory Dump Analysis, Science of Software Tracing, Security, Software Architecture, Software Behavior Patterns, Software Chorography, Software Chorology, Software Defect Construction, Software Engineering, Software Generalist, Software Maintenance Institute, Software Narratology, Software Technical Support, Software Trace Analysis, Software Trace Analysis and History, Software Trace Deconstruction, Software Trace Reading, Software Trace Visualization, Software Tracing for Dummies, Software Troubleshooting Patterns, Software Victimology, Stack Trace Collection, Structural Memory Analysis and Social Sciences, Structural Memory Patterns, Structural Trace Patterns, Systems Thinking, Testing, Theology, Tool Objects, Tools, Trace Analysis Patterns, Training and Seminars, Troubleshooting Methodology, Uses of UML, Victimware, Virtualization, Vista, Visual Dump Analysis, Webinars, WinDbg Scripts, WinDbg Tips and Tricks, WinDbg for GDB Users, Windows 7, Windows Server 2008, Windows System Administration, Workaround Patterns, x64 Windows | No Comments »
Wednesday, June 16th, 2010
Adding AI. Analysis Improvement.
After reading earlier today Windows Internals pages about system audit an idea came to my mind in the evening to provide audit services for memory dump and software trace analysis. One mind is good but two are better, especially if the second is a pattern-driven AI. Here are possible problem scenarios:
Problem: You are not satisfied with a crash report.
Problem: Your critical issue is escalated to the VP level. Engineers analyze memory dumps and software traces. No definite conclusion so far. You want to be sure that nothing has been omitted from the analysis.
Problem: You analyze a system dump or a software trace. You need a second pair of eyes but don’t want to send your memory dump due to your company security policies.
Other scenarios (use cases) will be added as soon as I see the service fit to the realities of software technical support.
I plan to make this service operational in July - August, 2010. Prices to be announced soon.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in .NET Debugging, Announcements, Common Mistakes, Complete Memory Dump Analysis, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump De-analysis, Crash Dump Patterns, Debugging, Escalation Engineering, Minidump Analysis, Software Behavior Patterns, Software Engineering, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Tools, Trace Analysis Patterns | 1 Comment »
Sunday, May 30th, 2010
Finally, after careful consideration, I’ve come up with the topic that has been neglected so far but at the same time important for both camps (kernel space and user space, including managed space): complete memory dump and software trace analysis. I plan to publish the first webinar agenda early in July and deliver the webinar in August (the date should be finalized by mid July).
PS. Sailing memory spaces under an RGB flag

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, CDF Analysis Tips and Tricks, Crash Analysis Report Environment (CARE), Crash Dump Analysis, Crash Dump Patterns, Debugging, DumpAnalysis and TraceAnalysis Logos, Escalation Engineering, Software Behavior Patterns, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Tools, Trace Analysis Patterns, Training and Seminars, WinDbg Scripts, WinDbg Tips and Tricks | 2 Comments »
Friday, May 21st, 2010
In this part I would like to introduce the notion of Forgotten Facts in opposition to Basic Facts or supporting information. These are facts that engineers often feel uncomfortable to mention because they are troubleshooting information they couldn’t obtain (if they tried) due to some time or customer pressures, failures, incorrectly understood troubleshooting procedures or some other obstacles. Therefore it is important to have a set of counter questions or checklists mapped from common software behaviour patterns to software troubleshooting patterns. Problem descriptions should also be subjected to close reading to reveal unconsciously concealed information. Next part will explore this in more detail with some case studies commissioned by Software Maintenance Institute.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Crash Dump Analysis, Debugging, Escalation Engineering, Psychoanalysis of Software Maintenance and Support, Psychology, Software Behavior Patterns, Software Maintenance Institute, Software Technical Support, Software Trace Analysis, Software Trace Reading, Software Troubleshooting Patterns | 1 Comment »
Monday, May 10th, 2010
My drive to generalization led me to place an adornment on the portal to highlight the fact that memory and software trace analysis patterns are under an umbrella of general software behaviour patterns:

http://www.dumpanalysis.org/Software-Behavior-Patterns-Headline
In the forthcoming post series I plan to write about similarities between these two branches and also provide pattern examples from non-Windows platforms. All this material will provide the foundation for the forthcoming book Software Behavior: A Guide to Systematic Analysis (ISBN: 978-1906717162).
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Announcements, Computer Science, Crash Dump Analysis, Crash Dump Patterns, Debugging, Escalation Engineering, Memiotics (Memory Semiotics), Memoretics, Science of Memory Dump Analysis, Science of Software Tracing, Software Behavior Patterns, Software Engineering, Software Maintenance Institute, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Trace Analysis Patterns | No Comments »
Thursday, April 22nd, 2010
Forthcoming CARE and STARE online systems additionally aim to provide software behaviour pattern identification via debugger log and trace analysis and suggest possible software troubleshooting patterns. The purpose of these post series is to provide high level overview of possible patterns of software behavior and how they can be recognised and analyzed. This work started in October, 2006 with the identification of computer memory patterns and later continued with software trace patterns. Bringing all of them under a unified linked framework seems quite natural to me.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -
Posted in Computer Science, Crash Dump Analysis, Crash Dump Patterns, Escalation Engineering, Science of Memory Dump Analysis, Science of Software Tracing, Software Behavior Patterns, Software Engineering, Software Maintenance Institute, Software Technical Support, Software Trace Analysis, Software Troubleshooting Patterns, Trace Analysis Patterns | No Comments »