Software Diagnostics Library

Memory Dump Analysis Services (DumpAnalysis.com) organizes a free Webinar about software narratology: an application of ideas from narratology to software narrative stories.

Learn about this exciting new discipline and a field of research. When software executes it gives us its stories in the form of UI events, software traces and logs. Such stories can be analyzed for their structure and patterns for troubleshooting, debugging and problem resolution purposes.

Prerequisites: basic software troubleshooting and ability to read software generated logs.

Audience: anyone can benefit from this new perspective: from software users to software engineers and managers.

Space is limited.
Reserve your Webinar seat now at:
https://www3.gotomeeting.com/register/603136294

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

The number of software trace analysis patterns approaches the critical mass of 50 and we have decided to focus on software tracing and logging in the forthcoming year. Some books on tracing including Volume 7 of Memory Dump Analysis Anthology will be published by OpenTask during that year and our efforts will be to further advance software narratology, software trace linguistics, and software trace analysis in the context of memory dump analysis, generative debugging and modeling software behavior.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

I’m pleased to announce that MDAA, Volume 5 is available in PDF format:

www.dumpanalysis.org/Memory+Dump+Analysis+Anthology+Volume+5

It features:

- 25 new crash dump analysis patterns
- 11 new pattern interaction case studies (including software tracing)
- 16 new trace analysis patterns
- 7 structural memory patterns
- 4 modeling case studies for memory dump analysis patterns
- Discussion of 3 common analysis mistakes
- Malware analysis case study
- Computer independent architecture of crash analysis report service
- Expanded coverage of software narratology
- Metaphysical and theological implications of memory dump worldview
- More pictures of memory space and physicalist art
- Classification of memory visualization tools
- Memory visualization case studies
- Close reading of the stories of Sherlock Holmes: Dr. Watson’s observational patterns
- Fully cross-referenced with Volume 1, Volume 2, Volume 3, and Volume 4

Its table of contents is available here:

www.dumpanalysis.org/MDAA/MDA-Anthology-V5-TOC.pdf

Paperback and hardcover versions should be available in a week or two. I also started working on Volume 6 that should be available in November-December.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Five volumes of cross-disciplinary Anthology (dubbed by the author “The Summa Memorianica”) lay the foundation of the scientific discipline of Memoretics (study of computer memory snapshots and their evolution in time) that is also called Memory Dump and Software Trace Analysis.ca

The 5th volume contains revised, edited, cross-referenced, and thematically organized selected DumpAnalysis.org blog posts about crash dump, software trace analysis and debugging written in February 2010 - October 2010 for software engineers developing and maintaining products on Windows platforms, quality assurance engineers testing software on Windows platforms, technical support and escalation engineers dealing with complex software issues, and security researchers, malware analysts and reverse engineers. The fifth volume features:

- 25 new crash dump analysis patterns
- 11 new pattern interaction case studies (including software tracing)
- 16 new trace analysis patterns
- 7 structural memory patterns
- 4 modeling case studies for memory dump analysis patterns
- Discussion of 3 common analysis mistakes
- Malware analysis case study
- Computer independent architecture of crash analysis report service
- Expanded coverage of software narratology
- Metaphysical and theological implications of memory dump worldview
- More pictures of memory space and physicalist art
- Classification of memory visualization tools
- Memory visualization case studies
- Close reading of the stories of Sherlock Holmes: Dr. Watson’s observational patterns
- Fully cross-referenced with Volume 1, Volume 2, Volume 3, and Volume 4

Product information:

• Title: Memory Dump Analysis Anthology, Volume 5
• Author: Dmitry Vostokov
• Language: English
• Product Dimensions: 22.86 x 15.24

• Paperback: 400 pages
• Publisher: Opentask (10 December 2010)
• ISBN-13: 978-1-906717-96-4

• Hardcover: 400 pages
• Publisher: Opentask (10 December 2010)
• ISBN-13: 978-1-906717-97-1

Back cover features memory space art image Hot Computation: Memory on Fire.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

The choice of webinars below mostly reflects my personal preferences and long time desire to speak on topics like systems thinking, troubleshooting tool design and development. The other topic about BSOD minidump analysis was requested by participants in an ongoing survey. There will be more topics in 2011. All forthcoming webinars will be hosted by Memory Dump Analysis Services. The planning list includes:

Systems Thinking in Memory Dump and Software Trace Analysis

Software Troubleshooting and Debugging Tools: Objects, Components, Patterns and Frameworks with UML

• UML basics
• DebugWare patterns
• Unified Troubleshooting Framework
• RADII software development process
• Hands-on exercise: designing and building a tool

Blue Screen Of Death Analysis Done Right: Minidump Investigation for System Administrators

• Making sense of !analyze –v output
• Get extra troubleshooting information with additional WinDbg commands
• Guessing culprits with raw stack analysis
• Who’s responsible: hardware or software?
• Checklist and patterns
• Including hands-on exercises: send your own minidumps

More detailed information will be available soon. 

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Modern pattern-driven software trace analysis on Microsoft and Citrix platforms urgently requires a practical guide and OpenTask plans to publish this summer the following book in both Practical Foundations and Systematic Software Fault Analysis series:

• Title: Citrix Common Diagnostic Facility (CDF) and Microsoft Event Tracing for Windows (ETW) Software Trace Analysis: Practical Foundations
• Author: Dmitry Vostokov
• Publisher: Opentask (August 2010)
• Language: English
• Product Dimensions: 22.86 x 15.24
• ISBN: 1906717176
• ISBN-13: 978-1906717179
• Paperback: 200 pages

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

OpenTask to offer first 3 volumes of Memory Dump Analysis Anthology in one set:

The set is available exclusively from OpenTask e-Commerce web site starting from June. Individual volumes are also available from Amazon, Barnes & Noble and other bookstores worldwide.

Product information:

• Title: Modern Memory Dump and Software Trace Analysis: Volumes 1-3
• Author: Dmitry Vostokov
• Language: English
• Product Dimensions: 22.86 x 15.24
• Paperback: 1600 pages
• Publisher: Opentask (31 May 2010)
• ISBN-13: 978-1-906717-99-5

Information about individual volumes:

• Volume 1
• Volume 2
• Volume 3

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

Plan to start providing training and seminars in my free time. If you are interested please answer these questions (you can either respond here in comments or use this form for private communication http://www.dumpanalysis.org/contact):

• Are you interested in on-site training, prefer traveling or attending webinars?
• Are you interested in software trace analysis as well?
• What specific topics are you interested in?
• What training level (beginner, intermediate, advanced) are you interested in? (please provide an example, if possible)

Additional topics of expertise that can be integrated into training include Source Code Reading and Analysis, Debugging, Windows Architecture, Device Drivers, Troubleshooting Tools Design and Implementation, Multithreading, Deep Down C and C++, x86 and x64 Assembly Language Reading.

Looking forward to your responses. Any suggestions are welcome.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

This is a revised, edited, cross-referenced and thematically organized volume of selected DumpAnalysis.org blog posts about crash dump analysis and debugging written in July 2009 - January 2010 for software engineers developing and maintaining products on Windows platforms, quality assurance engineers testing software on Windows platforms and technical support and escalation engineers dealing with complex software issues. The fourth volume features:

- 13 new crash dump analysis patterns
- 13 new pattern interaction case studies
- 10 new trace analysis patterns
- 6 new Debugware patterns and case study
- Workaround patterns
- Updated checklist
- Fully cross-referenced with Volume 1, Volume 2 and Volume 3
- New appendixes

Product information:

• Title: Memory Dump Analysis Anthology, Volume 4
• Author: Dmitry Vostokov
• Language: English
• Product Dimensions: 22.86 x 15.24

• Paperback: 410 pages
• Publisher: Opentask (30 March 2010)
• ISBN-13: 978-1-906717-86-5

• Hardcover: 410 pages
• Publisher: Opentask (30 April 2010)
• ISBN-13: 978-1-906717-87-2

Back cover features memory space art image: Internal Process Combustion.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

“Memory dumps are facts.”

I’m very excited to announce that Volume 3 is available in paperback, hardcover and digital editions:

Memory Dump Analysis Anthology, Volume 3

Table of Contents

In two weeks paperback edition should also appear on Amazon and other bookstores. Amazon hardcover edition is planned to be available in January 2010.

The amount of information was so voluminous that I had to split the originally planned volume into two. Volume 4 should appear by the middle of February together with Color Supplement for Volumes 1-4. 

- Dmitry Vostokov @ DumpAnalysis.org -

This is a revised, edited, cross-referenced and thematically organized volume of selected DumpAnalysis.org blog posts about crash dump analysis and debugging written in October 2008 - June 2009 for software engineers developing and maintaining products on Windows platforms, quality assurance engineers testing software on Windows platforms and technical support and escalation engineers dealing with complex software issues. The third volume features:

- 15 new crash dump analysis patterns
- 29 new pattern interaction case studies
- Trace analysis patterns
- Updated checklist
- Fully cross-referenced with Volume 1 and Volume 2
- New appendixes

Product information:

• Title: Memory Dump Analysis Anthology, Volume 3
• Author: Dmitry Vostokov
• Language: English
• Product Dimensions: 22.86 x 15.24

• Paperback: 404 pages
• Publisher: Opentask (20 December 2009)
• ISBN-13: 978-1-906717-43-8

• Hardcover: 404 pages
• Publisher: Opentask (30 January 2010)
• ISBN-13: 978-1-906717-44-5

Back cover features 3D computer memory visualization image.

- Dmitry Vostokov @ DumpAnalysis.org -

DumpAnalysis.org acquires TraceAnalysis.org to complete computer DATA artifact analysis. The domain currently points to Dump Analysis Portal page but this might change in the future.

- Dmitry Vostokov @ DumpAnalysis.org -

DATA (Dump Artifact + Trace Artifact) - > DATA (Dump Analysis + Trace Analysis) examples:

1.  Efficient

- My 64Gb server bluescreens. I set a complete memory dump option in Control Panel.

- A user cannot connect. I started tracing yesterday. Stopped today.

- I analyze all these artifacts every day.

2. Effective

- My 64Gb server bluescreens. I set a kernel memory dump option in Control Panel.

- A user cannot connect. I started tracing, tried to connect, stopped tracing.

- I analyze all these artifacts every day and write articles to reduce DATA load.

- Dmitry Vostokov @ DumpAnalysis.org -

Good software engineers write good software trace statements. Good software support engineers and responsible customers trace^(*) software wisely, enabling it at the right time and in the right quantities. The following preliminary article was written to help to trace software effectively to result in faster problem resolution via trace analysis:

Tracing Best Practices

Although, currently it’s geared towards CDF tracing in Citrix terminal services environment, these recommendations can be generalized to other traces as well and the article will be extended over time.

(*) Note the following terminological difference here. “Tracing” is meant in “select” / “start” / “stop” sense and not how to write good software trace statements during code construction and maintenance phases.

- Dmitry Vostokov @ TraceAnalysis.org -