Archive for the ‘Mathematics of Technical Support’ Category

LoL (Debugging Slang, Part 28)

Thursday, November 17th, 2011

LoL - Law of Large

Examples: Q. How did you resolve this support case? A. LoL number!

Explanation: The more support incidents you get, the larger their tracking numbers. So at some stage the law of large numbers comes into effect: there is always a similar incident in the past. Don’t confuse with LOL.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -