A.C.P. Root Cause Analysis Methodology
Friday, April 22nd, 2011Very simple methodology summarized in just 3 words applicable to any problem solving domain and its activities including software troubleshooting and debugging:
Artifacts. Checklists. Patterns.
As an example of checklists and patterns please see these 3 presentations related to memory dump and software trace artifacts:
Introduction to Pattern-Driven Software Problem Solving
Fundamentals of Complete Crash and Hang Memory Dump Analysis
Pattern-Driven Memory Dump Analysis
I’m now working on a detailed presentation of this methodology.
- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -