Archive for September 9th, 2006

Getting most of my Pocket PC for Dump Analysis

Saturday, September 9th, 2006

I have two devices with Windows Mobile 5.0:

Acer n300

http://global.acer.com/products/pda/n300.htm

and mobile phone Mio A701

http://www.mio-tech.be/en/gps-navigation-products-a701-overview.htm

I bought them for debugging and testing my forthcoming product OpenTask Mobile 5.0 but found yet another use for Dump Analysis.

I frequently consult WinDbg help for ideas. I printed it to an HTML file and split it into 9 parts less then 1Mb each so Pocket IE on my devices can load them. And now I can read the help file while commuting to work, shopping around, walking or simply when my notebook is not accessible. 

- Dmitry Vostokov -

Posted in Crash Dump Analysis | 2 Comments »

Need a dump? Common use cases

Saturday, September 9th, 2006

The most common scenarios technical support people encounter when facing the need to create a dump are:

  • Heap corruption

http://support.citrix.com/article/CTX104633

the article is applicable to any process, not only to Citrix IMA service

  • CPU spikes

http://support.citrix.com/article/CTX106110

  • No user dumps saved by Dr. Watson

http://support.citrix.com/article/CTX105888

  • Memory leak

http://support.citrix.com/article/CTX106970

the article is applicable to any process, not only to Citrix IMA service

  • Need a system dump from remote session? Use SystemDump (to get this tool you need to register on Citrix support web site - this is free) 

http://support.citrix.com/article/CTX111072

  • Got correct dump? Use Citrix DumpCheck (to get these utilities you need to register on Citrix support web site - this is free) 

http://support.citrix.com/article/CTX108825 (Explorer extension)

http://support.citrix.com/article/CTX108890 (Command line version)

- Dmitry Vostokov -

Posted in Crash Dump Analysis | No Comments »

Dump Analysis forum

Saturday, September 9th, 2006

I couldn’t find any forum on Internet dedicated solely for dump analysis topics so I created it some time ago.  It is sponsored by me and free for everyone.

Recently I did some file tossing and it is now accessible directrly from www.dumpanalysis.org

- Dmitry Vostokov -

Posted in Crash Dump Analysis | No Comments »