I’m very pleased to announce that Dan Skwire’s unique book has been published by OpenTask:
First Fault Software Problem Solving: A Guide for Engineers, Managers and Users
- Dmitry Vostokov @ DumpAnalysis.org -
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on Wednesday, December 9th, 2009 at 10:32 am and is filed under Announcements, Books, Escalation Engineering, First Fault Problem Solving, Publishing, Software Engineering, Software Technical Support, Tools, Troubleshooting Methodology.
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May 2nd, 2010 at 10:54 pm
Review from c’t magazine: http://www.dumpanalysis.org/FFSPS-ct-review