Software Diagnostics Library

LoL - Law of Large

Examples: Q. How did you resolve this support case? A. LoL number!

Explanation: The more support incidents you get, the larger their tracking numbers. So at some stage the law of large numbers comes into effect: there is always a similar incident in the past. Don’t confuse with LOL.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

This entry was posted on Thursday, November 17th, 2011 at 2:56 pm and is filed under Debugging, Debugging Slang, Escalation Engineering, Fun with Debugging, Laws of Troubleshooting and Debugging, Mathematics of Technical Support, Software Technical Support. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.