Crash Dump Analysis AntiPatterns (Part 2)

Let’s define Zippocricy - common sin in software support environments worldwide: someone gets something from a customer in archived form and without checking the contents forwards it further to another person in support chain. By the time the evidence gets unzipped somewhere, checked and found corrupt or irrelevant the customer suffers not hours but days.

Happens not only with crash dumps but with any type of problem evidence. 

- Dmitry Vostokov -

One Response to “Crash Dump Analysis AntiPatterns (Part 2)”

  1. Crash Dump Analysis » Blog Archive » Crash Dump Analysis AntiPatterns (Part 4) Says:

    […] thought to call it Wrong Dump pattern and place it into patterns category but after writing about Zippocricy I clearly see it as anti-pattern. It is not a rocket science to check process name in a dump […]

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