10 Common Mistakes in Memory Analysis (Part 10)

The last common mistake in this set is when an engineer doesn’t compare stack traces or other debugger output to normal reference stack traces. For example, a 3rd party service was hanging on a W2K8 server and a user memory dump was saved for offline analysis. The following thread was identified as blocked waiting for a response:

0041f1bc 75a30816 ntdll_77e50000!ZwWaitForSingleObject+0x15
0041f228 76671184 KERNELBASE!WaitForSingleObjectEx+0x98
0041f240 76671138 kernel32!WaitForSingleObjectExImplementation+0x75
0041f254 75b17be6 kernel32!WaitForSingleObject+0x12
0041f2f8 75b18040 sechost!ScSendResponseReceiveControls+0xea
0041f3ac 75b18662 sechost!ScDispatcherLoop+0xc2
0041f3ec 01271bb4 sechost!StartServiceCtrlDispatcherW+0xb0
0041fa7c 01271dd6 ServiceA!WinMain+0×254
0041fb0c 76673677 ServiceA!__tmainCRTStartup+0×160
0041fb18 77e89d42 kernel32!BaseThreadInitThunk+0xe
0041fb58 77e89d15 ntdll_77e50000!__RtlUserThreadStart+0×70
0041fb70 00000000 ntdll_77e50000!_RtlUserThreadStart+0×1b

Unfortunately, this thread wasn’t recognized as a normal main service thread. Typical Internet search for ScSendResponseReceiveControls function points to a sample analysis log where we can find such thread stacks in the variety of other standard services:

THREAD fffffa8005362060  Cid 0a1c.0b68  Teb: 000007fffffde000 Win32Thread: 0000000000000000 WAIT: (UserRequest) UserMode Non-Alertable
    fffffa8004dc0a60  SynchronizationEvent
Not impersonating
DeviceMap                 fffff8a000008c10
Owning Process            fffffa800540e060       Image:         svchost.exe
Attached Process          N/A            Image:         N/A
Wait Start TickCount      37051          Ticks: 3239 (0:00:00:50.528)
Context Switch Count      13            
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address svchost!wmainCRTStartup (0x00000000ffa9246c)
Stack Init fffff88005abbdb0 Current fffff88005abb900
Base fffff88005abc000 Limit fffff88005ab6000 Call 0
Priority 9 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP          RetAddr           Call Site
fffff880`05abb940 fffff800`01a93992 nt!KiSwapContext+0x7a
fffff880`05abba80 fffff800`01a95cff nt!KiCommitThreadWait+0x1d2
fffff880`05abbb10 fffff800`01d871d2 nt!KeWaitForSingleObject+0x19f
fffff880`05abbbb0 fffff800`01a8b993 nt!NtWaitForSingleObject+0xb2
fffff880`05abbc20 00000000`7781fefa nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`05abbc20)
00000000`001ffab8 000007fe`fda910ac ntdll!NtWaitForSingleObject+0xa
00000000`001ffac0 000007fe`ff4eaffb KERNELBASE!WaitForSingleObjectEx+0x79
00000000`001ffb60 000007fe`ff4e9d61 sechost!ScSendResponseReceiveControls+0×13b
00000000`001ffc50 000007fe`ff4e9c16 sechost!ScDispatcherLoop+0×121
00000000`001ffd60 00000000`ffa91d3a sechost!StartServiceCtrlDispatcherW+0×14e
00000000`001ffdb0 00000000`ffa9257a svchost!wmain+0×110
00000000`001ffde0 00000000`776cf56d svchost!ScCreateWellKnownSids+0×2fd
00000000`001ffe20 00000000`77803281 kernel32!BaseThreadInitThunk+0xd
00000000`001ffe50 00000000`00000000 ntdll!RtlUserThreadStart+0×1d

Also, studying OS architecture and deliberate practice in memory dump analysis helps in recognition of problem and normal structural and behavioral patterns.

- Dmitry Vostokov @ DumpAnalysis.org + TraceAnalysis.org -

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