Troubleshooter’s Block
Have you ever had a problem when you don’t know what question to ask? This is what I call Troubleshooter’s Block by analogy with famous Writer’s Block. If such block happens to me I turn to the list of questions and try to find the similar one to my problem or assemble the new one based on some analogy. For example, I use Citrix Brief Troubleshooting Guide mentioned in the previous post. It contains plenty of questions that can be used as a template.
- Dmitry Vostokov @ DumpAnalysis.org -