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PARTS: Problem Solving Power of Thought

Problem Analysis and Resolution Troubleshooting System (PARTS) is the new troubleshooting methodology for critical problem analysis and resolution. It consists of Problem Analysis and Resolution Tasks (PARTs). The motivation to create this system came to me after looking at various software support processes in various companies around the globe, how they relate to software engineering methodologies and the scientific method, and finally after looking at “The Master Key System” devised by Charles Haanel almost 100 years ago. Borrowing the idea of “Creative Power of Thought” I subtitle PARTS as Problem Solving Power of Thought.

PARTS (Problem Analysis and Resolution Troubleshooting System): Problem Solving Power of Thought.

More on this later.

- Dmitry Vostokov @ DumpAnalysis.org -

This entry was posted on Tuesday, July 1st, 2008 at 1:01 am and is filed under Announcements, Software Technical Support, Troubleshooting Methodology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to “PARTS: Problem Solving Power of Thought”

  1. KG Says:
    July 9th, 2008 at 12:39 am

    Nice. I look forward to seeing more on this. Consider your naming convention PARTS and PARTs are difficult to separate.

  2. Crash Dump Analysis » Blog Archive » I’m RARE Says:
    October 28th, 2008 at 4:10 pm

    […] This also needs to be integrated with PARTS methodology.  […]

  3. Crash Dump Analysis » Blog Archive » The Importance of First Fault Says:
    November 27th, 2008 at 11:41 am

    […] currently on incorporating first fault problem resolution into VERSION troubleshooting steps and PARTS troubleshooting […]

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