Crash Dump Analysis Patterns (Part 226)

Occasionally, we look at Stack Trace Collection and notice Internal Stack Trace. This is a stack trace that is shouldn’t be seen in a normal crash dump because statistically it is rare (we planned to name this pattern Rare Stack Trace initially). This stack trace is also not Special Stack Trace because it is not associated with the special system events or problems. It is also not a stack trace that belongs to various Wait Chains or Spiking Threads. This is also a real stack trace and not a reconstructed or hypothetical stack trace such as Rough Stack Trace or Past Stack Trace. This is simply a thread stack trace that shows some internal operation, for example, where it suggests that message hooking was involved:

THREAD fffffa8123702b00 Cid 11cc.0448 Teb: 000007fffffda000 Win32Thread: fffff900c1e6ec20 WAIT: (WrUserRequest) UserMode Non-Alertable
fffffa81230cf4e0 SynchronizationEvent
Not impersonating
DeviceMap fffff8a0058745e0
Owning Process fffffa81237a8b30 Image: ProcessA.exe
Attached Process N/A Image: N/A
Wait Start TickCount 1258266 Ticks: 18 (0:00:00:00.280)
Context Switch Count 13752 IdealProcessor: 1 NoStackSwap LargeStack
UserTime 00:00:00.468
KernelTime 00:00:00.187

Win32 Start Address ProcessA!ThreadProc (0×000007feff17c608)
Stack Init fffff8800878c700 Current fffff8800878ba10
Base fffff8800878d000 Limit fffff88008781000 Call fffff8800878c750
Priority 12 BasePriority 8 UnusualBoost 0 ForegroundBoost 2 IoPriority 2 PagePriority 5
Child-SP RetAddr Call Site
fffff880`0878ba50 fffff800`01a6c8f2 nt!KiSwapContext+0×7a
fffff880`0878bb90 fffff800`01a7dc9f nt!KiCommitThreadWait+0×1d2
fffff880`0878bc20 fffff960`0010dbd7 nt!KeWaitForSingleObject+0×19f
fffff880`0878bcc0 fffff960`0010dc71 win32k!xxxRealSleepThread+0×257
fffff880`0878bd60 fffff960`000c4bf7 win32k!xxxSleepThread+0×59
fffff880`0878bd90 fffff960`000d07a5 win32k!xxxInterSendMsgEx+0×112a
fffff880`0878bea0 fffff960`00151bf8 win32k!xxxCallHook2+0×62d
fffff880`0878c010 fffff960`000d2454 win32k!xxxCallMouseHook+0×40
fffff880`0878c050 fffff960`0010bf23 win32k!xxxScanSysQueue+0×1828

fffff880`0878c390 fffff960`00118fae win32k!xxxRealInternalGetMessage+0×453
fffff880`0878c470 fffff800`01a76113 win32k!NtUserRealInternalGetMessage+0×7e
fffff880`0878c500 00000000`771b913a nt!KiSystemServiceCopyEnd+0×13 (TrapFrame @ fffff880`0878c570)
00000000`053ff258 000007fe`fac910f4 USER32!NtUserRealInternalGetMessage+0xa
00000000`053ff260 000007fe`fac911fa DUser!CoreSC::xwProcessNL+0×173
00000000`053ff2d0 00000000`771b9181 DUser!MphProcessMessage+0xbd
00000000`053ff330 00000000`774111f5 USER32!_ClientGetMessageMPH+0×3d
00000000`053ff3c0 00000000`771b908a ntdll!KiUserCallbackDispatcherContinue (TrapFrame @ 00000000`053ff288)
00000000`053ff438 00000000`771b9055 USER32!NtUserPeekMessage+0xa
00000000`053ff440 000007fe`ebae03fa USER32!PeekMessageW+0×105
00000000`053ff490 000007fe`ebae4925 ProcessA+0×5a
00000000`053ff820 00000000`773ec541 kernel32!BaseThreadInitThunk+0xd
00000000`053ff850 00000000`00000000 ntdll!RtlUserThreadStart+0×1d

We see that this thread was neither waiting for significant time nor consuming CPU. It was reported that ProcessA.exe was very slow responding. So perhaps this was slowly punctuated thread execution with periodic small waits. In fact, Execution Residue analysis revealed Non-Coincidental Symbolic Information of the 3rd-party Message Hook and its Module Product Process was identified. Its removal resolved the problem.

- Dmitry Vostokov @ + -

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