Adobe digital editions crash

Adobe digital editions crash

Postby OT » Wed Jan 03, 2007 1:19 pm

Installed Adobe digital editions on my W2K3 SP1 and it crashes when I try to download an e-book:

Code: Select all
0:000> !analyze -v
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*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


FAULTING_IP:
+624af30
0624af30 81fc00000500    cmp     esp,50000h

EXCEPTION_RECORD:  ffffffff -- (.exr ffffffffffffffff)
ExceptionAddress: 0624af30
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000008
   Parameter[1]: 0624af30
Attempt to execute non-executable address 0624af30

DEFAULT_BUCKET_ID:  STACK_CORRUPTION

PROCESS_NAME:  digitaleditions2x0.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

WRITE_ADDRESS:  0624af30

BUGCHECK_STR:  ACCESS_VIOLATION

IP_ON_HEAP:  0624af30

LAST_CONTROL_TRANSFER:  from 007d6e7d to 0624af30

STACK_TEXT: 
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012e8ac 007d6e7d 02974260 00000001 0012e938 0x624af30
0012e998 007d6e7d 029741f0 00000002 0012ebc4 digitaleditions2x0+0x3d6e7d
0012eca4 007d6e7d 02974370 00000002 0012ece0 digitaleditions2x0+0x3d6e7d
0012ed10 007d6e7d 0295cd20 00000000 0012ed64 digitaleditions2x0+0x3d6e7d
0012ed7c 007d6e7d 0295c510 00000000 0012ede0 digitaleditions2x0+0x3d6e7d
0012edf8 007b8cb1 0295c590 00000000 0012ee0c digitaleditions2x0+0x3d6e7d
0012ee24 007c32b4 00000000 02380820 007b3f2a digitaleditions2x0+0x3b8cb1
0012eee4 7d6288e6 026cafc0 027aa268 026a12e0 digitaleditions2x0+0x3c32b4
0012eeb0 0623e0b6 028dca90 00000001 0012eed8 ntdll!RtlLeaveCriticalSection+0x4c
0012ef54 007b8cb1 028dc0f0 00000001 0012ef68 0x623e0b6
0012ef84 007c32b4 00000001 02380820 0052b62b digitaleditions2x0+0x3b8cb1
0012f034 0052ba1e 028d6e98 0252b020 00000000 digitaleditions2x0+0x3c32b4
0012f0a8 00547d33 025370a0 00000000 02343000 digitaleditions2x0+0x12ba1e
00000000 00000000 00000000 00000000 00000000 digitaleditions2x0+0x147d33


STACK_COMMAND:  ~0s; .ecxr ; kb

PRIMARY_PROBLEM_CLASS:  STACK_CORRUPTION

FAULTING_THREAD:  00000a5c

FOLLOWUP_IP:
digitaleditions2x0+3d6e7d
007d6e7d 83c40c          add     esp,0Ch

SYMBOL_STACK_INDEX:  1

FOLLOWUP_NAME:  MachineOwner

SYMBOL_NAME:  digitaleditions2x0+3d6e7d

MODULE_NAME: digitaleditions2x0

IMAGE_NAME:  digitaleditions2x0.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  453bb1c8

FAILURE_BUCKET_ID:  ACCESS_VIOLATION_digitaleditions2x0+3d6e7d

BUCKET_ID:  ACCESS_VIOLATION_digitaleditions2x0+3d6e7d

Followup: MachineOwner
---------


Any thoughts? Works fine on my home XP SP2
OT
 
Posts: 9
Joined: Tue Jul 18, 2006 11:52 am

Postby VDO » Wed Jan 03, 2007 3:40 pm

I think this is DRM code that conflicts with DEP.
Try to add digitaleditions2x0.exe to My Computer\System Properties\Advanced\Performance\Data Execution Prevention tab to exclude it from DEP.
VDO
Site Admin
 
Posts: 549
Joined: Mon May 01, 2006 10:34 am
Location: Dublin, Ireland

Postby OT » Wed Jan 03, 2007 8:04 pm

Added this program and it doesn't crash anymore!
Thanks a lot
OT
 
Posts: 9
Joined: Tue Jul 18, 2006 11:52 am


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