Crash Dump Analysis

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Debugging Experts Magazine Online

Faulty thinking happens all the time in technical support environments partly due to hectic and demanding business realities.

Simple*ology book pointed me to this website:

http://www.fallacyfiles.org/ 

which taxonomically organizes fallacies:

http://www.fallacyfiles.org/taxonomy.html

For example, False Cause. Technical examples might include false causes inferred from trace analysis, customer problem description that includes steps to reproduce the problem, etc. This also applies to debugging and importance of thinking skills has been emphasized in the following book:

Debugging by Thinking: A Multidisciplinary Approach

Surface-level of basic crash dump analysis is less influenced by false cause fallacies because it doesn’t have explicitly recorded sequence of events although some caution should be exercised during detailed analysis of thread waiting times and other historical information.   

Warning: when exercising critical thinking recursively we need to stop at the right time to avoid paralysis of analysis :-) 

- Dmitry Vostokov @ DumpAnalysis.org - 

           

Museum of Debugging and Memory Dumps

7/7/2010 - 8/8/2010 Annual Competition: Tell Your Windows Debugging Story

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2010 (0x7DA) - The Year of Dump Analysis
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Announcements

Coming Soon:

Management Bits: An Anthology from Reductionist Manager

Crash Dump Analysis: Practical Foundations (Windows Edition, Systematic Software Fault Analysis Series)

Debugging Notebook: Essential Concepts, WinDbg Commands and Tools

Crash Dump Analysis for System Administrators and Support Engineers

New Magazines:

Debugged! MZ/PE: MagaZine for/from Practicing Engineers

New Books:

Memory Dump Analysis Anthology: Color Supplement for Volumes 1-3

Memory Dump Analysis Anthology, Volume 3

First Fault Software Problem Solving: A Guide for Engineers, Managers and Users

x64 Windows Debugging: Practical Foundations

Also available:

Windows Debugging: Practical Foundations

DLL List Landscape: The Art from Computer Memory Space

Dumps, Bugs and Debugging Forensics: The Adventures of Dr. Debugalov

WinDbg: A Reference Poster and Learning Cards

Memory Dump Analysis Anthology, Volume 2

Memory Dump Analysis Anthology, Volume 1

New Children's Book:

Baby Turing

This entry was posted on Thursday, November 22nd, 2007 at 11:07 am and is filed under Crash Dump Analysis, Debugging, Software Technical Support. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.